Priority Cares Home Services, New York · Call (718) 400-6166
Priority Cares Home Services Get my free call-back

Need care at home for someone you love? Start here.

Tell us where they live and what's going on. We'll call you back, at no cost, with the right next step for where they live. Anywhere in New York, we can help you get Medicaid home care hours approved and started.

Or call (718) 400-6166

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Someone from Priority Cares will call you back. If it is urgent, call (718) 400-6166.

Free and confidential. No obligation.

Where does your loved one live?

New York City (all five boroughs)

We are a NYS DOH-approved NHTD and TBI waiver provider: service coordination, independent living skills training, community integration counseling and positive behavioral supports.

New to the waivers? The TBI waiver is usually the place to start, because NHTD has very few openings right now. If you need aide hours, we help with the Medicaid and MLTC steps and connect you with a licensed home care agency. Waiver services →

Rochester region (Monroe, Ontario, Livingston, Genesee and Chemung counties)

We are the licensed home care agency here, with personal care aides and home health aides at home. Call (585) 444-9245. Rochester region →

Long Island, Westchester and the rest of New York

On Long Island we offer NHTD Community Integration Counseling (CIC) for current participants.

Everywhere else, we give free help with Medicaid, the NYIA assessment and choosing an MLTC plan, and connect you with a licensed home care agency. MLTC guide →

Getting home care hours through Medicaid, in 4 steps

01

Get Medicaid in place

In NYC, most people apply through HRA. Outside the city, apply through your county Department of Social Services. Not sure which applies to you? Ask us.

02

Book the NYIA assessment

A nurse assessment, scheduled through New York Medicaid Choice.

03

Choose an MLTC plan

If they also have Medicare and need care for more than 120 days, they will usually join one. Compare plans on the agencies they work with, the languages they cover and how quickly they assess new members.

04

The plan sets the hours

It assesses, writes a care plan and sends an agency from its network. We can help you prepare for that visit, and follow up if the hours seem too low.

Aide, PCA or HHA, what's the difference?

A personal care aide (PCA) helps with bathing, dressing, meals, light housekeeping and getting around. A home health aide (HHA) has more training and can also help with some health tasks under a nurse's supervision. The plan's assessment decides which one, and how many hours.

Common questions

No. In NYC we provide NHTD and TBI waiver services. For aide hours, we connect you with a licensed home care agency and help you through the Medicaid and MLTC steps.

In Chemung, Genesee, Livingston, Monroe and Ontario counties.

New York State is not accepting most new NHTD referrals right now. A few openings come through the RRDCs. In NYC, the TBI waiver is a good place to start.

No. Talking to us and getting guidance is free and confidential.

Not sure where to start?

Tell us where your loved one lives. We'll tell you honestly how we can help.

Get my free call-back or call (718) 400-6166